They hide behind several names including OakParkApartments , Mastercare and multiple LLCs so they don't have any liability. Once you give them a check you'll never see them again. They manage a lot of buildings in Oak Park and do a terrible job. It has been years and they still haven't repaired the doors that don't lock or shut. My back door does not open at all. It took two men ten minutes to open it and it still gives me problems. So if there is a fire in my building and I have to go out the back door I can't. If you call all you get is an answering service and they never call you back.In the time I have lived here I've never seen them wash the front hallway or clean a carpet, railings are falling apart, if it snows on the weekend - it will be days before it's shoveled. During the last ice and snowstorm they never shoveled the sidewalks next to the building. You had to walk over 2 feet of ice and snow just to get to the door. They never return calls or emails and if you try and get out of your lease they wont let you and sent a lawyer after you. They will just say that they are trying to get a hold of the owners and never get back to you . I had to stand in the office one day in order to get them to talk to me. Even then they still lied to me and gave me false information. I asked people who live in my building if they ha e problem and they all say that they have tons. They just call in other people to take care of it because Mastercare wont help at all. On top of all this Mastercare are trying to charge me an additional 700 to get out of my lease even if I find some one to take it over. Also if you cancel your lease and move out they will make you pay for the place. Even though you have moved out and no longer live in the building. They are just the worst people you will ever deal with. I am sorry I did this. I am telling you just run from these people. Mastercare is the worst kind of way to run a company I would not send anyone to rent from them ever
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