I went to Bridal Gallery of Franklin several months ago only to be severely disapointed. The selection was subpar and the staff was worthless. Once I had picked out several dresses I was brought to the dressing area which was small and cramped. The consultant left my mother and I to put on the dresses (which neither of us had done before). No additional help was given after that and my mother had to search the sales floor in order to try on veils. The owner has no idea what inventory they have and in my opinion is a bumbling idiot. He is completely rude and clueless as to how to treat customers. I would, under no circumstance whatsoever, shop at this store again. I was completely UNDERwhelmed by the staff, management and dress selection. I ended up purchasing my dress at Jacqueline's Bridal in Nashville which was a wonderful experience.
Pros: Location
Cons: Unprofessional staff and management, poor service
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