This firm gets a real ""thumbs down"" for reliability. I made an appointment for them to come to my home on a Monday. They were a no-show with not even the courtesy of a phone call. I called them back twice, still no phone-back. When I finally reached them, they assured me they would be at my house on Saturday. Again, no show and no phone call. If this is the way they treat all their customers, I'm surprised they are still in business.
Cons: Totally Unreliable
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