I do not write reviews, but I was so happy with my repair and when I read what some idiot wrote I decided that it was imporant I corrected or at least responded to their comments. First of all I like 95% of the other people on this board we have had nothing but a good experience. I wonder what the real story is on these other complaints. Two weeks for service on a tv not even manufactured in America, is not that long, i had a car fixed that was american made that took 3 weeks. I don't have extra cars, i have extra tvs, I can wait on a tv. I know its a little thing but by the way they are not the only shop in town, however they are my favorite and in my opinion is the Best, and everybody who uses them would probably agree, sometimes people are unhappy no matter who they use. I was treated well, my set was fixed in a reasonable time, I was charged a fair price, my deposit was deducted from my repair and I am and will always be a pleased customer. This is a business that preforms a service in our community, they are referred by most manufactors and the people I know only go to them. Great service, service techs that are factory trained and they have real secretaries that answer the phone in a professional manner. Them being factory authorized is a big plus i have checked online at fixya and selfhelp electronic sites they all say go to a shop that at least is a authorized servicer company because it means and i quote""they are updated about failures on the sets that are being manufactured and purchased for a store today"" , thats who I want working on my television not some business that the youngest guy still remembers listening to a tube radio, they are very up-to-date and they have two guys who are at least 50's but 3 guys who have got to be in there 20-30's who really know that new stuff. I was impressed with the amount of work they move through there the place is busy because they are really good.
Pros: Intelligent Technicians, Good service, Asset to Brighton
Cons: They are 20 miles from me, a long drive
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