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one of the worst experiences of my life - Review by citysearch c | 5 Minute Rock Chip Express

5 Minute Rock Chip Express

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one of the worst experiences of my life 1/20/2009

so i was shopping with my fiance at the citadel mall when we saw a rock chip repair company. Ill start out by saying the five minute advertisment was a total lie we waited for 15 minutes before the gal even said hello then he had some paper work plus a phone call wich in my opinion should have been taken care when she was eating that burrito. then there was a phone call which she said she had to wait for before she could start the work because my car was made before 2000. the phone call took 10 minutes all the while the lady was smoking a ciggarette 2 feet from out car. anyway the work took 10 minutes and in the end it still cracked out a day later ended up having to replace the windshield. now maybe the work would have been better if it was a different person but the company on the phone which they called ""national glass claim center"" was full of incompatant people but over all i was appauled the lady who did our car was the manager and her name is cindy miller i dont suggest going to these people they are at both the malls here in colorado both chapple hills and the citadel and all our military basses fort carson peterson airforce base and they airforce academy thankyou for letting me get this of my chest if you have any questions just email me at hivbia@hotmail Pros: they idea makes sense if thats a pro Cons: redicoulus waiting time awfull employee/manager rude work ethics more
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