I purchased ""Face LiftI in a Jar"" and liked it. I went again about a year later and purchased the same product after asking if the formula had been changed and was told ""no"". It had a different fragrance than the first jar. My skin is sensitive so I try to be careful since other products that I have liked have been changed and created a allergic reaction. This product made my face and eyes swell. I waited longer to return it than the time they required because the office is a long distance from my house. I left the product at the office and was told that Dana would call me. I did not hear from her after stopping by the office and three calls to try to reach her. Finally I was told by someone who works there that I would be sent a free sample and a coupon for a discount on a filler. I do not use fillers. In summary, I spent about $100 and ended up with a small sample of another product that they sell. They no longer sell the product that caused problems for me. I thought that Dana LeConey would have had the courtesy to at least call me since she is an owner. Therefore I do not believe that she values her clients and I have no confidence in their services or products.
Cons: Lack of follow up on complaints
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