we didn't pick Ron's by choice...they are contracted through local gas/electrial company to provide repair if we pay monthly for preventative maintenance and unexpected issues. well they came by to provide preventative maintenance and are supposed to check off on everything on the check off list provided by the gas/electrical company. well they didn't do everything on the check off list and 2 months later the furance broke down also causing damage to another area of the house. we called to speak to Ron's and they said the break down of the furnace was not their fault and that they wouldn't cover the service nor the other damages. they actually laughed at this suggestion! this was easily preventable on their part if they would have done everything that was supposed to be done on the check off list. in this time of economic hardship, you would think a local company would stand by their work and provide better customer service.
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