i don't know what the previous reviewer is talking about. i was in Fins the other day and a customer came in with an electric blue lobster that had changed color. the ""overweight older lady"" and a seemingly very knowledgeable distributor's salesperson tried to explain after testing the customer's water, the lobster probably changed color due to high nitrites and nitrates and possibly what the customer might be feeding said lobster. they took a lot of time trying to explain the proper perameters and the way to achieve them. the customer just wanted to exchange the lobster that he bought 4 months previous for something else. He got angry and left in a huff. this guy sounds like the same guy. I think Fins tries to educate people in fish keeping as far as their knowledge lets them. in my experience, if they don't know the answer, they defer to someone who does or tell me they will try to find out. overall, they are helpful and courteous. the new owners are very kid friendly, more than the previous owners. the fishtanks are very clean and pretty and so is the store. i would recommend this store to anyone with an aquarium.
Pros: clean, good selection, friendly staff
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