I had a pretty bad experience with this dry-cleaner last year. In fact, I haven't been back since. I took about $40 worth of drycleaning in. I was quoted $40, but to more surprise when I came back in the bill was >$50. The associate told me that they made some judgement errors when I first dropped off my clothes and that they had to adjust my bill.
Cons: Poor customer service - too focused on earning a $$$ and not the customer's loyalty
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