I had to rate the clinic below average based on my second visit. My first visit was for a spay for cat that has come to live in our backyard. They took good care of her and she recovered well. We brought a new kitten in recently for an exam and were 18 minutes late. We had major troubles getting him into the carrier, then the road we usually take to get there, was blocked off and had to detour. Ashley at the front desk said we were late and she'd try to get us in if her 2:30 didn't show. We waited, were not given any paperwork to fill out, the 2:30 showed up, then she took a 3:30 appt that showed up at 3:00, and still made no eye-contact with us. I asked if we would be next -- there was nobody in the waiting room, and she said ""I don't know, you missed your time slot."" 10 min. after we had arrived the vet tech from the back came up looking for us, and she only said to her ""they're here, but they just got here."" Her extreme behavior made us and the new kitten nervous, so we left and had to find a new vet. After our first experience I thought I had found a new inexpensive vet, but now I would never go back -- if the front desk is that cold, who knows how they will treat your pet in the back? Could be great back there, but I'll never know.
Pros: they participate in the Oregon Spay Neuter coupon program
Cons: passive aggressive front desk, small waiting room
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