First, this person is not a customers of ours and never has been a customer. We purchased this vehicle from her brother who didn't switch the title to his name before selling it to me. I never spoke to her before the saturday that she called me, she stared the converstion off with agressive language demanding money. At that time I told her that I didn't konw her but she could call my shop monday morning to get to the bottom of the problem. She never called to follow up. I was never rude just perfesional in handling the matter.
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