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Bad attitude and unfair return policy - Review by citysearch c | Canton Power Equipment

Canton Power Equipment

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Bad attitude and unfair return policy 1/14/2009

Don't go here unless you want to be abused, overcharged, and cheated. When I walked into this place the owner was busy abusing some poor guy that simply made a suggestion as he counted out $100 bills to pay for his snowblower repair. When it was my turn, I told him that I was recommended by the Sears service center in Norwood because they were out of stock ""I'm not suprised; they wouldn't have something like that"" rather than argue that they had them every year for the past 11 years I let it go. I told him what I needed and he sold me a part that he was sure that would fit even though I told him the spacing needed to be 2.5"" not 2.25"". I figured if it didn't fit I would return it - that's where things got ugly. I sent my wife back to the store, receipt in hand, and he would not accept the return. Now this isn't an electrical part or something that was shrink wrapped - it was an uninteresting loose piece of steel with two slots. Of course I can only image what my wife really said but according to her the conversation went like this: more
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