After another driver slammed into my car on the interstate, I was sent to Aurora Collision Center by their insurance company. After reading the few reviews, I was a little unsure how the experience would go. The customer service I received when I dropped my car off was great. I felt very informed, and was confident in the work that would be done. However, as the days passed, the communication was very lacking. At one point, I had to contact the insurance company regarding a rental car and payment for the damages. For whatever reason, Aurora Collision and the insurance company were giving me different answers.
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