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Worst service EVER - Review by citysearch c | Rainbow Lodge

Rainbow Lodge

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Worst service EVER 1/18/2009

Upon arrival, the person ""helping"" us at the host stand was rude, mocking and smug. We did not have reservations, but, as out of town visitors, we found the restaurant online and the website failed to indicate reservations were even recommended. We had a party of three and requested to sit on the patio. The man at the host stand was openly condescending toward our request, pointedly intimating that coming into the restaurant and asking to sit on the patio was tantamount to asking for special treatment. Although we were seated, his bad attitude lead to us not eating at the restaurant. When we were leaving, the complimentary (and mandatory) valet brought us the wrong car. Although we described the vehicle's color, make and model, we had to point out our keys and retrieve our own vehicle from the lot. Frankly, this restaurant gave us a terrible impression of Houston in general. Pros: None that I was able to experience Cons: TERRIBLE RUDE STAFF more
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