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2 1/2 Hours in Hell - Review by citysearch c | Pearl's Place

Pearl's Place

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2 1/2 Hours in Hell 1/19/2009

This is quite possibly one of the WORST experiences I have had looking for a bridesmaid dress. The ONLY reason we decided to go there and brave it after all the reviews is because they SAID they had all 20 bridal dresses my best friend was looking for. When we arrived we were greeted by...Nothing. Wait I take that back, we were greeted by the smell of urine and cheap perfume. There is no customer service personnel to tell you which line to stand in, where to sign in, what dresses are where...just a mess of dresses in a sea of chaos. After my best friend stands in a line for 10-15 minutes we are told when we reach the front that we are in the wrong line, we need to go to the other line. No problem. We go stand in THAT line for 10-15 more minutes to sign a piece of paper and be told listen for our name. After deciding to brave the mob rather than wait for someone to help us find what we need, we start pulling bridesmaid dresses we liked. After searching through ROW AFTER DISORGANIZED ROW of dresses we find about 8 we like and want to try on. After waiting for another hour we FINALLY hear our brides name. She gives the ""bridal consultant"" her list of dresses and we are then lead...ALL FOUR OF US..to a 5x5 room and told we have to share. THANK GOD we have all been friends since Jr.High and aren't modest in front of each other. As we elbow each other in the face and step on each others feet trying on dresses we are NEVER asked if we need help. After we are done trying on dresses our Bride, who is estatic to be able to try on all the dresses she likes cause they PROMISED her they had them, is brought TWO DRESSES. TWO OF TWENTY! Even when she was able to try on the two they had she had to fight for a mirror and didn't even bother trying to get the ONE pedestal they have. Needless to say we went to Bustles and Bows and found an INCREDIBLE bridal dress and went to Town & Country and found amazing bridesmaid dresses. These two places were courteous and organized. Pros: Nothing Cons: Everything more
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