I took my truck to the America's Tires on Aspan Street in Lake Forest. I needed two front tires and a wheel alignment because the left front tire had scrubbed out on the outside tread. AT said it would install the tires and would take the truck to Irvine Euro which is behind the tire store for the alignment. When I picked up the truck there was no paper showing that the front end was aligned. AT assured me that it was aligned and I paid for the alignment. AT told me to call on Monday and I would be able to get an invoice. I called on Monday and spoke with Brian. Brian assured me that the front end was aligned and said that they dont normally get an invoice for the work. I called Irvine Euro, and it advised me that it is closed on Saturday and didn't do the alignment. I called back and spoke to Brian again and he admitted that the alignment wasn't done. Bad communications with employees, no one following up on the job and more excuses. Needess to say I could have worn the tire out quickly because I thought it had been aligned, or even worse there could have been a dangerous suspension problem. I also have a Corvette and it took them 4 tries to mount one tire properly so that it would stop leaking. Needless to say that beware when you take your car there.
Cons: Charge you for repairs but dont do the repairs
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