After paying over $5,000 for 5 nights at Casa Louisa, we were greeted with a mildew-stained bathroom, a water-damaged bed on BRICKS, a leaky fridge and a unkempt patio area. The rental was nothing like what was advertised on their website. I am 60 years old and was treated extremely rudely by the owner, Robin Van Mater, she threatened to throw myself and 3 roommates out, just for complaining about the property.
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