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Worst customer service ever! RUN!!! - Review by citysearch c | AAA Appliance

AAA Appliance

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Worst customer service ever! RUN!!! 1/6/2009

AAA appliance is well stocked with dryer parts for the DIYer. That is ALL they are good for. I returned one part that was damaged when I returned home with it and was very disappointed with the reaction of the employees. I was first drilled by two people who asked who broke the part. Then, the "parts manager" came out to put his two cents in. Finally, after a few choice words and sighs, he walked to to the back to get another part to exchange. I could hear him cussing me in the back as he threw the old part against a wall. After receiving a new part and another scolding from the "parts manager", he returned to the back. The front desk moron then told me that his sevice manager was in a good mood and I was lucky for that, because he usually wouldn't have returned such a part. Pros: parts availibility Cons: EVERYTHING else more
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