I've been a member for many years and the price per month at this club just keeps sky rocketing, without a coinciding improvement in services. The price seems high even for a botique club. Pieces of equipment (particulary stationary bikes) is frequently missing or in poor repair. The representatives that rope you into membership are nice, but the membership office staff is less than helpful and can be down right rude when it comes to questions about cancellation. You can never get membership office on the phone, only a answering machine message. Then when you actually go to the office and ask about cancellation they, tell you that it should have been done the month before and charge you an extra months fees.
more