To be fair I can't complain about the staff....everyone was friendly enough. However from the time I came in....EVERYONE dropped the ball. It was my first time there so I got there early to fill out the intake form, they had me go to the waiting area to fill it out, and I sat there and sat there and no one came and got me. They never showed me to the locker room, I was not given a robe. My therapist took me back 30mins. late for my 90min. treatment, and then shorted me the 30 mins even though it was her fault (she SKIPPED one of the parts of my body that I SPECIFICALLY told her I needed MORE time on. I was there for an aromatherapy scalp treatment and aromatherapy massage....no one showed me the oils I had to choose from and when I asked my therapist when I'd be choosing my oils, she looked at me as if she had NO IDEA what service I was having in the first place. I did NOT end up getting an aromatherapy scalp treatment, she used some sort of unscented scalp treatment product, then rush
more