I saw their web site which said something like "everything for your hobby needs" and listed Estes rockets as one of their specialties. I had a very simple question that I asked over the phone. The guy on the other end was no help and sounded a bit condescending and offered no referral for help. It was as though he didn't want to be bothered by my call even though I would have gladly given him my business if he did have the part I needed. He did however end the call by saying "good luck" and I wished him the same as I think he'll need it more then me.
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