As the owner of Viziato, I would like to make a comment regarding the negative remarks left on this web site but before I do, I wish to thank those that support our business especially during these troubling economic times. We do appreciate every penny that you pull from our wallet to put towards our cause of business success.
I know that the Hair industry is a difficult industry to be envolved in. Throughout the nation, very few Salons and Spas actually do succeed. A recent study states that 15% break even and only 5% make profits. That leaves a failure rate of 80%. The failure rate of individual technicians in the hair industry is even much higher. From the beginning of opening this business, we had hoped to be able to turn that number around and start seeing more success of the individual technician as well as provide a more positive experience for our guests. During the process, we have had some bumps in the road. Some of the negative experiences that people have had are a result of less than professional technicians not fulfilling our company objective. Consequently, we have had to continue our search for those individuals that want to be great in their field. Because of that, we have ruffled some feathers and we are quite certain that some of those negative comments listed on the web are a result of that ended relationship. While we do have a heart and hate to see this happen to anyone, we are most concerned with our outside guest first and foremost. Without you, we wouldn't need to be here. We will continue as we have and hopefully, as the years go by, we will begin to have longer term postive staff. That is our goal. As a company in it's fifth year of operation, we hope you will continue to support our effort to do better than the average and to perform at the best of your expectations. Thanks again for being part of our Journey!
Pros: Nice Environment, Great accessable location, wonderful friendly staff
Cons: If only it was three times bigger.
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