Here was my formal complaint to the BBB...\r
"I was given the hard sell when I first came in & was told that they were having a slow week & they would give me a discount if I left my car this week. I went to pick up my car & it was not ready on Friday, 9/5, as promised. I was promised a reimbursement for the car rental for the extra day but there was no reimbursement check when I went to pick it up the next day. Upon pick up, it was dark & I noticed a couple things that were wrong right off the bat. I was told that I could go over them with the Manager on Monday because I wanted to get into the light and inspect more closely. I went to get in the car and found that there was paint dust/residue ALL over the place. All over the seats, carpeting, dash, cupholders, storage slots, etc. I asked if they could clean it and they said they didn't have time. So I asked if I could get a refund and the young man rudely said "Then go get your money back". I mean my car now requires a full interior de
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