Today, I've taken my cat to the Banfield Pet Hospital (#447), and had a very unpleasant experience there. I have called them earlier today to inquire about a walk-in service, which included obtaining a health certificate for my cat. I was told by the person who answered the phone to go ahead and come in without an appointment. One hour after I called, I showed up at their clinic, where I was asked to fill out tons of paperwork. Afterwards, the receptionist named Rosaline (or something similar, I?m not sure) told me that they don't have a veterinarian with a certification license on site. Now, I have told her right away, when I walked in, that I came to get a health certificate for my cat, and yet I was still asked to fill out paperwork, even though they had no licensed doctor. That made no sense at all. I actually left from work earlier after getting a confirmation from that receptionist via the phone that I could come in for a health certificate. I drove in traffic for over an h
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