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Terrible customer service - Review by citysearch c | Pet Essentials

Pet Essentials

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Terrible customer service 9/10/2008

The owner is rude, and snooty. He talks on the phone constantly, and based on his tone, he is usually yelling at a vendor, or venting his frustrations to some other poor soul. He seems to detest the general public, so I'm not quite sure why he chose to open a retail business??? He obviously hates his job. I would not recommend this store to anyone, although I do love the ""dog wash"" section of his store. He has a beautiful store, but unfortunately, his lack of customer servcice skills, will keep me from returning. Pros: caribou coffe and panera bread are right there! Cons: parking more
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