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HORRIBLE EXPERIENCE - Review by citysearch c | Alessandra Bridal

Alessandra Bridal

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HORRIBLE EXPERIENCE 9/3/2008

\r I went into this store with a positive attitude from day one. UNTIL Today was the day I was suppose to pick up my wedding dress. I had a 12:00 appointment, I showed up with my future husband a few minutes early, sat around then was finally called back to a dressing room. Then I was told that my dress was not ready because (the seamstress with a lot of years of experience pulled a string in my hem and most of my beading fell off). So back to waiting. Last Saturday I had two appointments one for myself and one for my daughter we showed up on time. I finally got waited on after and hour, my daughter 1.5 hrs later. They pretty much took walk-ins before they did my daughters final fitting. My daughters right shoulder of her dress kept falling down their suggestion was bridal tape for $8.00. I thought that they should have given it to me for free since the dress was not right. My right shoulder kept falling down also so they re-pinned me. My hem was pinned just right. Now back to today now my right shoulder sleeve/strap was finally right but, my left shoulder strap was falling down now. So they repinned it and were going to fix it press it and put it on a form and send me home. I was not comfortable about this and decided to try it on one more time. The hem was still messed up and seamtress blamed it on my train. I became upset especially after spending 2.5 hrs there when they told me 45 minutes, and my dress was still not right. The owners compromise was to give me my bra for half off ($25.00). My future husband was with me the whole time and told them that he/we were not going to pay for all the alterations because the dress still was not right. We were told we took ownership of the dress when one of their clerks put the dress in our car. So they decided to knock another $25.00 off. \r \r My advice to anyone going there is to keep on driving. Besides everything that I just written they also lie when it comes to pricing JUST KEEP DRIVING BY!!!!!\r more
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