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NO CUSTOMER SERVICE - Review by citysearch c | Stephan Pyles

Stephan Pyles

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NO CUSTOMER SERVICE 9/25/2008

I went there with a group and was outraged at the treatment. The food was mediocre. The soup was very spicey. But the dissapointment was our treatment by the staff. There was a minimum amount of money that had to be ""guaranteed"" to get the private room and we met about one third of it. We asked to have ""take home"" dinners prepared to make up just some of the difference and was told no. Our representative spoke with everyone up to the owner about what arrangements could be made to help resolve the issue and was told ""nothing could be done. They had our credit card information and would bill the $3000.00"" and we would not be served anything further; that the bar was closed to us and no more food wood be served unless we wanted to pay extra. We paid $3000.00 for a $900.00 bill and was denied even drinks. I for sure will not be returning. Pros: very upscale Cons: They are in for the money, not customer service more
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