My name is Mark S. Thompson and I am the owner and president of Smith Thompson Security. After a customer brought this to my attention and I did some attempts to 'contact' or challenge some of these 'screen names' to at least call me and validate these extremely misleading and downright false and hurtful comments about our company. I would just pose this simple question to educated consumers out there. If Smith Thompson is that horrible, how did we win Angie's List Super Service and Consumers Choice awards two years in a row? Also why won't any of the 'customers' have the courage to contact me back? Could it be that you are a competitor like I read about all over business magazines these days? Maybe I'm just naive, but I can assure you nothing in these ridiculous comments even remotely resembles the truth. Smith Thompson is growing over thirty percent a year BECAUSE of our service and our rates being so low. That is why I have no problem leaving my REAL name and my real contact info and let the customer decide for themselves the truth. Thanks again to over 40,000 very loyal and happy customers in DFW and Houston.\r
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Mark Thompson\r
Smith Thompson Security
Pros: People are smart enough to know that there are mad competitors
Cons: Some people really do believe what they read on the internet.
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