Hi I am a recent transport to the valley from Covina and as I was searching for a grooming shop many people recommended Sam's Grooming. I then went o this site and was a bit dismayed by the recent reviews and unkind words said about this company. I knew I had to find out for myself, and boy was I [pleasantly surprised! Not only was the staff very helpful and cheery but the grooming was superb by a woman named Sofia. I brought my dog in at 8 oclock and he was done by 11! I was amazed. I then set Elvis up for a daycare trial and was very impressed by their diligence when it came to shot records and detailed health info. I then was able to watch Elvis on the large TV in the front lobby and see him interact. I as waited, at least thirty people came in for grooming or daycare, and all the animals AND the owners seemed happy! I begin to wonder about the legitimacy of some of these reviews and actually as I reread them realize some were just disgruntled employees. I will ALWAYS recommend this place, and am happy I found out for myself.\r
Sincerely,\r
Bridgette
Pros: service, quality, accessibility
Cons: parking can be tight
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