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Poor Client Care!!!! - Review by citysearch c | Chimney Sweeps Of America

Chimney Sweeps Of America

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Poor Client Care!!!! 9/14/2008

I recently requested an inspection from Chimney Sweeps of America, and was shocked to silence by the inappropriate remark made to me by none other than the owner. \r \r I am a young female architect, so imagine how stunned I was when the owner said to me, ""I wish your husband were here, so that I'd have someone to explain this to"", when relating to me the findings of his inspection. I didn't advertise my profession to him, but I shouldn't have to in order to be treated with some small amount of respect--after all, I am the client. I was hoping to find someone to not only inspect the chimney but to also do a large number of repairs to it. I can assure you it will not be this business, though. \r \r I have no reason to assume that someone can complete a job in a conscientious manner for a client, if they can't even manage to be respectful to that client for a whopping 15 minutes. I look forward to rewarding another company--one that does not reside in the dark ages--with this job. more
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