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Poor service! - Review by citysearch c | The Capital Grille

The Capital Grille

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Poor service! 9/12/2008

My wife and I went here for our wedding anniversary, the seating was prompt, and the food was very good, however the service was terrible! Our waiter was not knowledgeable of the wine menu at all, we asked him what he recommended on the wine menu, and he stated that ""we have it all"". We waited approx 45 minutes for our steaks, which were good! We were so disappointed that we did not even stay for desert. The waiter made it seem like it was a chore for him to service us! This was not our first time at a higher end steak house, we normally frequent three to four different steak houses every year, we know what to expect service wise, and this place did not live up to our standards! Prime Rib, Mortons, and Ruth Cris are are all better service wise, IMO! Pros: Food Cons: The only thing they truly can offer - SERVICE! more
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