My mother & I went there when I first started looking for wedding dresses and found the perfect dress. The sample fitted perfectly but the saleslady strongarmed me into buying a larger size 'cause ""you can always take it in but you can't let it out."" We were told we should order right then because it takes 8-10 months to arrive. Well, I got a call in 4 wks saying my dress was in and, when I asked how it arrived so soon was told that ""either it was a sample or someone else's cancelled dress."" I tried it on and it was HUGE .. come to find out they did not order 1 size above the sample but 2 SIZES LARGER THAN THE PERFECT FIT SAMPLE! Even though it came early, they wouldn't hold the dress there & when I asked for a new bag [mine had a big gash down the side] was told I was ""lucky"" to be able to take the garment bag because they usually just let people have those plastic dry cleaner bags. My bridesmaids also all ordered their dresses from there & every single one of the girls were convinced to buy bigger. One of the girls even got into a shouting match with the salesperson because the lady was insistent she buy the larger size! My wedding dress looks ridiculous and, given the cut and style, will not be easy to alterate. I have had places tell me they could not do it & recommend I try to exchange the dress for the right size. When I discussed them, I had me speak to the manager who, when I was describing the problems, shut me down with a quick snappy response, insisting I had to meet with their head seamstress who could ""work wonders"" & anyway, she's sure it really isn't as bad as I'm pretending. Of course, the seamstress is only there 1 nite a wk for a few hrs so I would have to leave work early to accomodate their schedule. It's sad, really, I find my perfect dress &, regardless of who does alternations, it'll never look as perfect as it woould if the correct size had been ordered to begin with! Plus, I'll pretty much end up doubling my costs with alterations!
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