I had a very bad experience with this service. Rude, unprofessional conduct multiple times on behalf of both the sitters and the owner. On one occasion I came home to my toddler in a messy diaper and he'd been like that for awhile. I ultimately cancelled some dates over concern of the sitter quality. In all fairness, I did not voice these concerns- my dealings with the owner had deteriorated so greatly I didn't see much point. Nevertheless, I was charged for those dates including one that was cancelled well in advance. I would never be so desperate as to use this agency again. I've had wonderful success with a local nanny agency.
more