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Love the food...but there are other problems - Review by citysearch c | Cook Out

Cook Out

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Love the food...but there are other problems 9/30/2008

So I am a huge fan of Cookout. I came down from Massachusetts a few months ago and heard that Cookout has the best burgers around, and yes, I have been there countless times since I have moved down here. The only problem I have ever had with Cookout was one time at the Cookout on Western Blvd. in Raleigh, when I went through the drive thru late night. I gave them my credit card to pay for my meal (I got 2 trays, and it was probably not more than a 10 dollar order) and the next day I went to take money out of my bank account and there was nothing there. I went to my bank to get a statement, and Cookout had actually charged me $150 from the night before. I took a copy of my bank statement to the restaurant and they took care of me right then and there and gave me $150 cash to make up for the mistake and didn't charge me for what I had gotten the night before. (I wasn't really mad because I had a feeling they would give me my money back and I wasn't looking for anything for free, but I got my meal for free after all). Either way, I have still gone back and I love the food. I want it tonight actually. Pros: 2 sides with your meal!!! (love the choices) Cons: no place to sit more
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