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Can't get their act together - Review by citysearch c | Zone Manhattan

Zone Manhattan

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Can't get their act together 9/2/2008

I get the feeling that these other positive reviews were written by the company. This has NOT been my experience- far from it. I am giving this company two stars as opposed to only one, because yes, you can get them on the phone. But trust me, it makes no difference, because they can't keep your information straight. I put in my order and the dietitian called me within the day to take my food preferences. The next day they sent me something I told them I was allergic to. I called to complain and got a receptionist who could barely hold a conversation. The dietitian called me back, told me they couldn't find my records, and once again took my food preferences. Two days later, ANOTHER food I requested not be included was. This has happened FOUR TIMES IN ONE WEEK. Add to that the fact that they serve the same meals more or less over and over and the fact that they are BLAND and there you have Zone Manhattan. I'm only glad that I opted for the two week program. Oh- and they tell you that the food will be delivered by either 5:00 or 6:00 AM- Not true. They deliver between midnight ant 3:00 AM. So if you are not an extremely early riser, your food is sitting around for close to eight hours in a ""thermal"" bag. Yesterday, the ""smoothie"" I ate for my second snack was sour and spoiled. I would NOT recommend this company. Friends referred me to Zone Chefs but I chose Zone Manhattan because I could get someone on the phone on a consistent basis and their prices were SLIGHTLY better. Fat lot of good it did me! They are TERRIBLE. You'll lose weight on their food. You won't be able to eat it. Pros: You don't have to cook Cons: You'll wish you did. The food is boring and repetitive and not what you order more
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