I used A Special Event to rent a chupah and a pipe & drape backdrop for my wedding ceremony. Everything was set up when it was supposed to be, but there were a couple of issues. First of all, the pipe & drape did not extend across the entire back wall as requested. We gave them specific dimensions of the back wall, so there was no way they could have mistaken the 14 feet that the pipe & drape covered with the 27 feet that was requested. Also, the pipe & drape was not 10 feet tall as requested; it was only 8 feet tall. The chupah was fine, but anyone that looked slightly underneath (including the people in the front row) could see that parts of the white frame were held together with black duct tape. Yeah, that looked really great.
Pros: good prices
Cons: terrible customer service
more