I've eaten at Ocean Harbor several times and each time was very good to excellent, but here's the problem I see with all the bad reviews I've read so far. This is a very Asian-oriented restaurant and, that said, and it's no fault of you or the restaurant, if you're not Asian in certain Chinatown restaurants, you might not be treated so well in them. If I went to an Italian restaurant where they spoke mostly Italian, I'm sure I'll be treated okay but not as well as a native speaker. It's just the way it is and I've come to accept it. It's also not a takeout oriented restaurant - it's a sit-down banquet hall restaurant - so the reviewer who said that his takeout was bad should just go to one of those little neighborhood Chinese restaurants with four or five tables that are owned by Vietnamese or Korean people and order his takeout there. Those little restaurants have perfected takeout. Ocean Harbor first came to my attention when my cousin invited me there in 1990. My first meal there reminded me of some of the same kinds of restaurants in New York's Chinatown where I ate at every week until I was 17. Good stuff. The service is even snippy to Chinese people, so don't take offense if nobody asks you how the food is. If you want that kind of service, you should pay twice the price and go to Susanna Foo. Every Chinese restaurant in Chinatown is designed to give you good food at diner-like prices, so, that being said, would a waitress in a diner honestly ask you how you like your food if she doesn't know you? Nope. I recommend any chicken with vegetables dish. Pepper steak is also really good. I also recommend the seafood in the nest made of fried noodles or taro. It's awesome. In a Chinese restaurant, it's up to you to make your experience enjoyable. The servers are just there to help you along. If you bring a large group of people, such as your family, and order eight dishes all to be shared, you will be treated like royalty. They'll even give you free soup.
Pros: Good food, big portions that are meant to be shared
Cons: they probably treat native speakers better, tourists should probably go elsewhere
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