Customer service is awful, everything is way over priced!! its cheaper to get the same thing down the road at wallmart ! the stink blasts you in the face as you walk in, and makes your eyes and nose burn! Feecies and urine on the floor the last time I will have ever stopped there. Never again!!! also, I just found out from a former employee, that this store has supported amish puppy mills. The last time I ever stopped there with My dog was just to pick out a bone, he got fleas not to mention all the sickly over priced mutt puppies barking at him. one of the puppies I saw red in its feecies which was all over the cage it was in. I dont think that puppy is worth that much $ because there will be extra $ ontop of that for the vet bills. When I walked back to talk to the groomer about getting my dog trimmed, there was a litter of sickly puppies in a room, there was a refrigerator and what looked to be a time clock? so i think it was a break room, but there was fecal matter all over the floor in there and it stunk........needless to say the groomer seemed really nice and looked like she was doing a good job, but I didn't bring Boomer back for grooming because I dont want him to catch what ever those puppies in the store may possibly have, and I really dont want to deal with fleas again. also beware if you are looking for a certain type of food because this stopre only had one brand to choose from, and ite not really the best, and is wayyyyyyy over priced compared to other establishments. pet supplies plus just down the road, has tons more brands and types and sizes to choose from and boomer and I prefer to shop there now, and I dont have to worry about him picking up some kind of desiese from sick animals.
Pros: closer to my home compared to other pet stores
Cons: sickley animals and over priced so I still wont shop there
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