As an avid hair person and one who has lived all over the country...I know a thing or two about hair salons. I must admit that I've always been intimidated by Visible Changes, but that has changed over the past few years. I had a really bad color several years ago that FRIED my hair and needed someone to fix it. I stumbled upon a young lady in the Target parking lot and her hair looked great. She said that she goes to Visible Changes in First Colony Mall and to Illene for color and Lauren for cut. I figured that my hair was so bad that my daughter could make it look better & I had nothing to lose. I was right! Illene fixed my color and it was beautiful and it still is! I see her every couple of months for touch ups and she's incredible. I call her my hair princess. =) My hair queen is Lauren. She's amazing! She's cutting edge, but not strange. She's easy to talk and relate to, but is honest about what will look good and how long it will HONESTLY take to manage and upkeep. My 14 year old daughter loves her and so do I. There will never be a pair of scissors that touches my fab hair that isn't in her hands. They're both incredible! I can also say that the staff is nice enough, but is never out of their way nice. I seem to a speck in their day and am treated as such. But...I've learned never to let men or women no matter how old or young they are stand in my way. That's all the front desk staff is...a pesky step to my hair royalty.
Pros: Lauren and Illene are both flexible on the schedule to see them
Cons: The front desk staff
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