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Be careful of the extra charges... - Review by citysearch c | Musashi Japanese Cuisine

Musashi Japanese Cuisine

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Be careful of the extra charges... 9/17/2008

The food here is good, not great, very ordinary (didn't have the sushi, just teppan). The chef did not do much to entertain at all accept flip an egg and make a volcano (they all do that). I've seen much more entertaining teppan chefs. I asked about the teryaki steak that used to be on the menu, the waitress said to ask the chef for some teryaki sauce. There were two people (kids) having steak and the other kid wanted some too. They brought two bowls of sauce. That was considered a side order and we were charged $3 for two ""side orders"" of which we used about a tablespoon full. We were asked if we wanted fried rice or steamed rice to go along with our meal (the least expensive of which was $20 the most, $32) no mention of the $2.50 extra charge per bowl. We told the hostess that it was the little girl's birthday and she said they had tempura ice cream. They brought one to the table and sang happy birthday when our dinner was finished. Then they charged us $5.50 for the dessert we didn't order. When I confronted the manager about the extra charges for the sauce and the dessert (forget the rice) he agreed with me about the dessert, but told he told me the sauce was on the menu as a side order. I said, ""We have a $250 bill and you are going to charge me $3 extra for sauce!"" He didn't care. Then the waitress came and told us they were still charging us for the dessert because she told us about it and we said ""OK"". I have never been charged by a restaurant that sends you a dessert to thank you for celebrating your birthday at their restaurant. Well, ok, we will never go back there again. They can take their sauce and dessert and you know what with them. There are other better teppan restaurants in town and they would appreciate our business. Oh, for their great service they gave themselves an 18% tip! It could have been 20% if they had just told us about all the extra charges! Pros: Food is good, nothing special Cons: Not told about extra charges, got a lot of smoke from the next cooking table. more
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