After hitting a deer I went across the street from where I was having a pizza--I'd seen the shop before but never thought I'd need one. The office was clean and friendly. The staff was immediately attentive. The guy that looked at my truck knew his stuff and in a few minutes I was sitting at his desk, reviewing the estimate and work on the computer screen, getting a detailed explanation of the whole thing. He asked for my insurance information and explained my rights--he contacted the insurance company and car rental agency. The following week I dropped off the truck--was taken to pick up a rental, and five days later my truck was returned to me.
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