Okay, let me be fair. Their front desk, room service, and valet was exceptional, and we really received out-of-this-world service. Honestly, some of the best service I've ever had at hotel. The one-star rating is because housekeeping lost my wedding dress for a period of time, and then it was returned to me stained.
Pros: rooms, amazing customer service
Cons: Housekeeping...don't do any laundry service with them!
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