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These guy's are unbelievable. Best price, worst communication, GM Ed Williams is rude and contentious - Review by citysearch c | Texas Direct Auto

Texas Direct Auto

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These guy's are unbelievable. Best price, worst communication, GM Ed Williams is rude and contentious 9/17/2008

I got a great price on a great truck, but that is where the great part of the story ends. They don't return phone calls their payment info was wrong when first submitted. When I have a potential warranty issue the General Manager got involved. I thought their was hope. I had the truck serviced which turned out to be a minor issue and I paid the bill and sent the invoice to get a responds of whether it met their warranty or not. I have never received a response to date. Pros: Great price, good descriptions, Clean vehicle, Cons: slow communication Use email they never call back more
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