The owners sell you with a promise of wonderful service, but what we have got is no service! They sold us a trailer with a hitch that is to small for the load and refuse to change it. They even refuse to fix simple things. They did however fix our awning that came out of the wall the first time we used it and then when we got it back it did the same thing again. That is quality repair work. They talk bad about the trailer manufacturers they sell and blame everything on them. Niles, one of the owers presents as this really nice family man who takes care of his customers, don't fall for it! Z, the other brother is just down right rude to customers.
Pros: no thumbs up
Cons: if you want to spend time arguing to get things fixed then purchase your Rv from Best RV
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