My husband and I visited Bronsteins to purchase a piece of furniture and were told the piece would be in during the week. We had to call them, they never called, and when we picked up our furniture piece, it was incomplete. I called the manager/owner, Richard, and he was very rude. They do not have a return policy: EVEN THOUGH THEY WERE WRONG! I met with him in person and I've never been talked to in a way that he did with me. He was very disrespectful. He was confrontational and had no idea how to just apologize for suppling his customer with the wrong piece of furniture. I WILL NEVER SHOP IN THIS STORE AGAIN AND PLAN ON CONTACTING ANYONE I CAN TO LET THEM KNOW. It is disgraceful that customer's get treated in this manner. DO NOT SHOP AT BRONSTEINS. They should be ashamed of theirselves.
Pros: None
Cons: The Owner Richard
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