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Horrible Experience - Review by citysearch c | Utopia Day Spa & Retreat

Utopia Day Spa & Retreat

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Horrible Experience 9/2/2008

The experience that I had at this spa was so bad that I feel compelled to warn others. I wish I had read the other reviews of this spa before going. The website makes this spa look very warm and inviting. Kudos to your web designer!! The experience was less than. I will only highlight just a few of the odd experiences I had at this "spa"- Pets running around in this establishment, very inexperienced therapist- I was even given a massage and facial at the same time ( I was charged full price for both and was never told this at the time of appointment, made me feel really hurried) I have been in the spa industry for over 8 years and was horrified at the procedures followed here. The aesthetician sprayed puddles of toner directly onto my face and I left with scratches on my face from some unknown cause during this treatment. Gratuity of 20% was added- the therapist performing these services do not deserve this. This "spa" is located in a beautiful area and it is a shame that the owner doe more
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