I would rate Spa Xanadu as an average experience --for both massage and facial. I got the 1 hour Xanadu massage -- and well, I was not very impressed at all -- it was okay and I don't know how to pin point as to why it wasn't GREAT, it just wasn't what I'm used to ? The facial was the same .
The staff was friendly though and I didn't get a sales pitched as to what I should get or buy --they recommended some items but did not push. The steam room was not turned on :( but we didn't get the mandantory 15-20% gratuity pitch. Overall I just felt that the service/spa treatment was just "meh... average" I probably will not go back though since I'm got the Burke and Williams weekday card -- which will bring the price down to about the same range Spa Xanadu charges.
Pros: parking was easy (in the back)
Cons: average service
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