I have been going to the Gem Lab for years. For the others who wrote the earlier reviews, Joe is a crab ass but I don't think he means to be. He's just old and grumpy and can become endearing (sort of) after knowing him for years. I think he needs to retire already. If you are diamond shopping, deal with his son Paul instead. Paul is the best and will give you a good deal. They do ALL kinds of jewelry repairs that other jewelers turn their noses to. They do any kind of custom work too. I had brought a stirling silver ring in to be sized and it contained a 'risky' stone for sizing (meaning it could easily break). Well, during the sizing heating process the stone broke. They ordered stones to try to replace it but I wanted the exact same color I had (it was very hard to match the color of this broken stone because the color shifted). The artist who originally made the ring had another stone from the same batch as my original stone. Paul tried to buy the stone off the artist. The artist w
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