As Tucson Natives, my family and I have obtained medical care at Tucson Orthopedic Inst. many times. Recently however, the Institute seems very chaotic with medical professionals running everywhere and no-one really caring about the client or patient. The bed side manner of many of the technicians leaves much to be desired and the scheduling and billing professionals are extremely immature, unprofessional and just plain rude. One scheduling pofessional raised her voice at me and caused a scene! I no longer trust the Institute to provide care for my family and I will not be returing.
Pros: All of our doctors have been great! and one technician even gave my scared daughter a toy to ease the fear!
Cons: The support staff in scheduling, billing, operators and some technicians have been very unprofessional
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