Coming from NY my fiancee and I were pleasantly surprised to find a place that served genuine NY style pizza. Our first visit was wonderful. The waiter gave us free garlic knots and charged us for a 14"" pizza while actually serving us an 18"" pizza. Since then we have been back about 10 times and have never received the same wonderful service. We are ignored, the quality of the pizza goes from just ok to completely unrecognizable as NY style pizza. My biggest complaint is that if I ask for my leftovers to be boxed they stack each slice of pizza on top of each other and wrap the whole pile in aluminum foil making the pizza inedible. Anywhere else I go for pizza they put the leftovers in an actual pizza box. I have even specifically asked for the leftovers to be put in a box, but it is apparent the waiters don't care or don't hear the request. The worst part is we have not been able to find any other local pizza place in Austin that makes anything close to NY style pizza so we are basically forced to eat at Rounders or order from one of the big chains. The fact that the owners are supposedly from just outside of NYC in New Jersey makes Rounders even more of a disappointment.
Pros: Pizza and other food (sometimes)
Cons: Pizza and other food (sometimes), always the service
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